Terms & Conditions

1. About PlanLeads

PlanLeads provides a subscription-based lead generation service that monitors UK council planning registers and delivers matching planning application data to construction businesses via email. All data is sourced from public records under the Open Government Licence v3.0.

2. Subscription & payment

Subscriptions are billed monthly. You can cancel at any time via email to hello@planleads.co.uk. Cancellation takes effect at the end of the current billing period. We do not offer refunds for partial months.

Payments are processed securely by Stripe. We do not store your card details.

3. Use of lead data

Planning application data provided to you through PlanLeads is licensed under the Open Government Licence v3.0 and may be used for legitimate business purposes, including identifying potential clients.

You must not use the data in a way that:

• Contacts named planning applicants directly without consent
• Violates UK GDPR or the CAP Code
• Implies any official relationship with a local authority
• Involves reselling the raw data without added value

Where you send direct mail to properties identified through PlanLeads, all communications must be addressed to "The Property Owner" or "The Homeowner" — never to a named individual.

4. Service availability

We aim to deliver weekly email digests reliably, but we do not guarantee a specific number of leads per digest. Lead volume depends on planning application activity in your area and is subject to council data availability. If a council API is temporarily unavailable, affected leads may be delayed.

5. Limitation of liability

PlanLeads is a data aggregation and delivery service. We are not responsible for the accuracy or completeness of individual council planning records. We are not liable for any business losses arising from reliance on lead data, failure to win contracts, or service interruptions.

6. Changes to these terms

We may update these terms from time to time. We will notify active subscribers by email of any material changes at least 14 days in advance.

7. Contact

For any queries regarding these terms, contact hello@planleads.co.uk.